PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMER CAREFULLY BEFORE USING THIS WEB SITE.
By using this site, you agree to these terms of use. If you do not agree to these terms, you may not use this site.
We (RHODES or RHODES Contemporary Art) reserves the right, at any time, to modify, alter, or update these Terms of Use, and you agree to be bound by such modifications, alterations, or updates.
RHODES or Rhodes Contemporary Art is owned and operated by Total BS Ltd, a Company registered in England & Wales under registration number 11230861. VAT Reg No. 294287756
Governing Law
Your use of this website and any purchase by you on this website of any products will be governed by English Law and will be deemed to have occurred in the United Kingdom.
Order Acceptance
The receipt of an ‘order confirmation’ email does not constitute the acceptance of an order or a confirmation of an offer to sell. RHODES reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer.
Verification of information may be required prior to the acceptance of any order.
RHODES makes every effort to ensure the content on this website is correct at the time of publishing (including product descriptions and prices). However, please note that we may only accept orders if there are no material errors in the description of any goods featured or their prices as advertised.
Returns
Please see our Returns Policy for full details.
Submissions
RHODES appreciates hearing from its customers and welcomes your comments regarding its products, and on-line services. However RHODES's company policy does not allow it to accept or consider unsolicited creative ideas, suggestions, inventions or materials and you are requested not to make any such submissions. By making any such submissions you agree to give RHODES a royalty free, exclusive right to use such material as it sees fit for any purposes whatsoever and you waive any moral rights which you may have.
Limitation on Liability
IN NO EVENT SHALL RHODES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER, EVEN IF RHODES HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS AVAILABLE FROM THIS SITE.
THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Pricing
The prices on this website includes VAT (where applicable) at the applicable current rate chargeable in the UK. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Products in full before the change in VAT takes effect.
Sales of any such 'secondary market artwork' operate on the margin scheme. Full details on how this scheme works can be found here.
RHODES cannot refund VAT for goods sold outside of the UK or offer NET pricing to companies if sold through the margin scheme.
This website contains a large number of Products. It is always possible that, despite our efforts, some of the Products on this site may be incorrectly priced. If we discover an error in the price of the Products you have ordered we will contact you [in writing] to inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Products to you at the incorrect (lower) price.
Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of RHODES & as a result Total BS Ltd or its content suppliers and protected by U.K. and international copyright laws. The content and software on this site may be used as an information and shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site without the permission of RHODES is strictly prohibited.
Disclaimer
THIS SITE IS PROVIDED BY RHODES ON AN "AS IS" BASIS. RHODES MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, RHODES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
RHODES WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL PUNITIVE AND CONSEQUENTIAL DAMAGES.
External Sites
This site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the "External Sites"). You acknowledge that RHODES is not responsible for the availability of, or the content located on or through, any External Site. You should contact the site administrator or Webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites
Our Company Details & Address
Total BS Ltd
t/a Rhodes Contemporary Art
65 Great Portland Street
London
W1W 7LW
United Kingdom
Company Reg. No. 11230861
VAT. Reg. No. 294287756
How to Order
To order simply call us:
+44 (0)20 7240 7909
(lines are open Weekdays 11am - 6pm or Saturday 12pm - 6pm, UK time)
Email us directly to info@rhodescontemporaryart.com
Your Security is Our Top Priority
The personal details you enter into our site are totally encrypted using Secure Socket Layer (SSL) software. Any payment card information is processed and held solely by our authorised payment provider. Once you submit your order rhodescontemporaryart.com keeps no record of your payment card.
For more information about security and your privacy (including details of our SSL software), please visit our Security, Privacy & Cookies section.
Payment Options
Payment by Card
All credit / debit cards transactions are powered by TakePayments, Barclaycard & American Express. These represent some of the UK’s largest and most respected payment service providers. Your card details are held only by these respective companies and your bank, never by us (RHODES), giving you extra piece of mind.
We accept all major credit & debit cards including:
Visa, Mastercard, American Express
Please note: Your card will be charged shortly after you submit your order.
'Own Art' Interest Free Finance Option
For UK customers, many of the items available from rhodescontemporaryart.com have the option of interest free finance through the Own Art scheme, acceptance onto the scheme is subject to a credit check.
Find out full details of the Own Art scheme.
Payment by Bank Transfer
For customers wishing to pay for goods via bank transfer you will find the releavnt account information to do so located at the bottom of the sales invoice provided. This document will be sent to you directly by a staff member working for RHODES and never via any third party or external body who claim to be working on our behalf. If you are unsure or suspicious about any aspect of a transaction involving RHODES or you think you have received a suspicious payment request from us please DO NOT pay. Instead, contact us immediately via phone or email.
For customers based outside the UK, bank transfer is still possible if desired, with the relavnt international account codes located at the bottom of the sales invoice provided. Please note that when making an international wire transfer you may be subject to currency or handling charges imposed by your bank. RHODES is not liable to pay for these or incorporate them into the amount due. It is the sole responsibility of the customer to cover these charges.
If any such charges are deducted from the amount expected to be received, RHODES upholds the right to refuse the release of any Product in question until full funds have cleared.
No goods will be dispatched until full funds have cleared into our account and we are satisfied the transaction has been completed.
VAT & Sales Tax
If you would like an itemised VAT receipt, please email us at info@rhodescontemporaryart.com (including details of your order) and we will be happy to email this to you.
UK CUSTOMERS
VAT is charged on most goods and services within the United Kingdom. All prices displayed at RHODES are inclusive of UK VAT at the appropriate rate.
CUSTOMERS OUTSIDE THE UK
Orders sent to addresses outside the UK may not be subject to VAT, but will likely be subject to import duties, local taxes and customs charges, which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount. As such we are not responsible for any such additional charges and these must be met by the customer. Please contact your local customs office for further information before placing your order. You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law.
Artists Resale Rights: By the terms of the EU Directive relating to ARR the professional buyers and sellers of works of art are jointly and severally liable for the payment of the charges in question. When we sell to other Art Professional Traders it is expressly understood that in every case the buyer will be responsible for paying the moneys in respect of ARR. These will be declared and paid for on the quarterly Relevant Returns which they will provide to the relevant Collection Society involved.
Delivery and Returns
Any goods purchased at RHODES do not include delivery/shipping charges, unless otherwise agreed in advance.
We reserve the right to charge for handling, packaging and delivery if the total amount paid is reduced for any reason after the order is complete and your order is confirmed.
RHODES will always aim to provide a safe and efficient despatch service with all gallery orders being sent from the UK and insured, unless otherwise directed.
Deliveries to UK and overseas addresses are sent by specialist courier, requiring a signature on arrival.
Unframed prints are despatched using tough postal tubes. We rigorously check and ensure all items that are dispatched are done so in perfect condition (unless otherwise stated at point of sale) & RHODES cannot be held accountable for items damaged or delayed in transit or as a result of shippers/courier services.
Our orders are despatched Monday to Friday.
Items for Collection
If you wish to collect any purchased Product directly from our gallery premises, please notify us prior to collection.
Please call +44(0)20 7240 7909 for details
(Open Weekdays 11am - 6pm, Sat 12 - 6pm UK time)
or email info@rhodescontemporaryart.com
Returns Policy
Damaged Goods
RHODES will replace all damaged goods. However you MUST check your goods and email us WITHIN 3 WORKING DAYS of receipt of a damaged item to be eligible for a replacement or refund. We will send a reply email containing full details of our replacement / refund procedure. You MUST keep the damaged goods together with any damaged packaging until you receive instructions on what to do with them from RHODES.
Failure to do this could result in an invalid claim against our Returns Policy.
Other Returns
In accordance with the European Distance Selling Directive, RHODES will supply you with a contract for each purchase you make on the site or by telephone. If ordering within an EU country, you have the right to withdraw from the contract, within fourteen working days from receipt of the goods, and return the goods without having to give any reason. If you withdraw you will be reimbursed by the same method with which you paid, within thirty days.
You will be charged for the postage costs of returning the goods, but we do not add an administration or repackaging charge. Under these conditions, returned goods must reach us in 100% re-saleable condition for customers to be eligible for a refund.
Contracts can be concluded electronically, and the time at which the contract is concluded is determined by reference to the times at which your order (and RHODES’s acknowledgement) is deemed to be received (which is when we are first able to access it).
Please note: This Returns Policy applies to items purchased through by telephone only (assuming there has been no visit to our gallery to inspect the item), items purchased by any other method (including at our gallery) are likely to have a different policy, please ask for details when making your purchase.
If you have any enquiries regarding returns, please email us at info@rhodescontemporaryart.com
Security, Privacy & Cookies
Keeping Your Personal Information Safe
Your security is our top priority. The personal information you enter into our website is protected using state of the art Secure Socket Layer (SSL) software, this ensures that any information you submit will be encrypted. When you reach a page that requires personal information, you should see a picture of a padlock within your web browser. If you double click this padlock, you will see details of our latest SSL certificate, which is issued by a leading website certification agency.
RHODES has a strict policy not to sell or transfer any personal customer information including e-mail addresses and postal addresses to outside parties. The only exception is the information required by our Payment Service Provider to process your card transaction (see below for more details).
Payment Card Safety
Your payment card information is handled using the upmost security by our payment provider TakePayments & Barclaycard (one of the largest payment providers in the UK). Once you have completed your transaction, RHODES does not hold any of your card information. TakePayments & Barclaycard will also not use any of the information you have supplied for any purpose other than to complete your card transaction.
Our 'How to Order' page has full details of all the payment cards we currently accept.
Privacy Policy
RHODES is committed to protecting your privacy. The information we collect is strictly for internal use only, to help provide a more personalised experience on our website and to inform you of our latest offers and promotions. You have the option to not receive any further communication both when you order and each time we might contact you in future.
Why collect personal information at all?
The information we hold on customers is used to tailor the site to their interests.
Our aim is to make RHODES as helpful as possible for its users, and personalising the site is just one way of achieving this.
What information do we collect?
When you order or register with RHODES we will ask for your email address, full name and home address.
As you use the site, our database records your preferences - the type of artists and exhibitions you show an interest in. This information is then combined with all other users to improve everyone’s experience.
Cookies
A cookie is a special file a website puts on your computer so that it can remember something about your preferences at a later date. Typically, a cookie records your preferences when using a particular site. Most web browsers automatically accept cookies, but you can change your browser to prevent this. However this can affect your ability to use certain websites effectively.
Disabling cookies may affect the completion of our website checkout process, if we implement this facility in the future. If you prefer to have your cookies disabled, you may need to call us to complete your order on +44 (0)20 7240 7909 (open Weekdays 11am - 6pm, Sat 12pm - 6pm, UK time).
Security
Our secure server software protects you while you shop at RHODES, so that you never have to worry about credit card safety.
No obligation
While we like to alert customers to items related to their interests and preferences in art, there is no obligation to buy anything and this feature is provided free of charge.
Updates
If you have subscibed to our mailing list, by way of interest in our Products or Artists or you have purchased directly with RHODES, occasionally you will receive e-mails from RHODES. These will detail the latest news and invitations to our events as well as new Products available. Every email we send will allow you to unsubscribe, you may also like to unsubscribe at anytime by emailing us at info@rhodescontemporaryart.com with 'unsubscribe' as the subject.
